Terms and conditions

PAYMENT

A deposit of 30% of the total tour cost is required on confirmation of services. The balance to be paid before the services commence. Reservations are subjected to cancellation if the balance is not paid before commencement of the tour.

COSTS

Costs includes all expenses in respect of vehicles and driver as per the programme. Park Entrance fees to the National Parks and meals are included unless otherwise advised.

ACCOMMODATION

This is based on two persons sharing a twin room/tent. Single rooms are available at An additional cost but cannot be guaranteed.

ALTERATION OF TOURS

The company reserves this right to alter arrangement or cancel the operations of a scheduled tour should conditions necessitate. The company also reserves the right to decline to accept any person a member of any tour and any time, in which case an equitable amount will be refunded. All prices are subject to change without notice.

TRANSPORTATION

Cars, Minibuses or Coaches will be provided according to the number of clients or the route which is being taken. The right is reserved to employ the services of a subcontract should circumstance allow. English/German/French speaking driver guides are provided.

LIABILITY

The company and it's agents act only as agents of the passenger in all matters related to hotel/lodge accommodation, tours, transport etc, and shall not be liable for injury, delays, loss or damage in any manner. The laws of the country govern the company's liability to passengers carried in its own vehicles. All claims are subject to the jurisdiction of the courts of this country in which the action arises. The company reserves the right to employ subcontractors for all or part of the services. All participants are advised to take out an insurance policy to cover personal accidents, medical expenses and loss of your baggage.

CANCELLATION POLICY

All cancellations must be received in writing.

Reservations that are cancelled, reduced in length of stay or reduced in number of occupancy are subject to cancellation and no-show fees. Following is the scale for cancellation charges:

35% if cancelled between 45 and 35days prior to arrival

50% if cancelled between 34 and 15 days prior to arrival.

100% if cancelled 14 days and 24hours prior to arrival

 

Contact us

Jeneby Building (Opposite K Rep Bank)Moi Avenue

P.o Box 42319 - 80100 Mombasa

Office Tel:+254412318081

Cell phone: +254-722991382

Emails:

info@@africanmemorablesafaris.com

memorablesafaris@@gmail.com

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